Connexia Strategy LLC · VOCO SCALE
General Terms of Connexia Strategy LLC for Independent and Enterprise Licenses. Customer scope: exclusively entrepreneurs within the meaning of Sec. 14 BGB. Accompanying documents: Legal Notice v6.4, Privacy Policy v6.4, DPA v5.8, TIA v1.0. · Document version: v6.4 | As of: 2026-07-08
(1) These General Terms (hereinafter „GTC") apply to all business relationships between Connexia Strategy LLC, Florida, USA (hereinafter „Connexia" or „Provider") and its customers (hereinafter „Customer") in connection with the licensing, provision and maintenance of the AI-supported sales architecture VOCO SCALE - Personal Sales AI Architecture.
(2) Connexia provides its services exclusively to entrepreneurs within the meaning of Sec. 14 BGB. A contract with consumers (Sec. 13 BGB) is excluded.
(3) Conflicting terms or terms deviating from these GTC of the Customer are not accepted unless Connexia has expressly agreed to their validity in writing.
(4) The version of these GTC valid at the time of contract conclusion shall apply. The current version is available at https://vocoscale.ai/en/terms/.
(5) Contract partner and marketer in the DACH region. The Customer's contract partner is Magni Advisory GmbH as marketer of the services. The provider of the services is Connexia Strategy LLC, Florida, USA. Magni Advisory GmbH markets the services defined by the provider in its own name vis-à-vis the Customer and does not act as a reseller for its own account; invoices to the Customer are issued by Magni Advisory GmbH in its own name. These GTC apply as the product and end-user licence terms of Connexia Strategy LLC for the use of VOCO SCALE and are incorporated into the contractual relationship between the Customer and Magni Advisory GmbH; supplementary sales and delivery terms of Magni Advisory GmbH remain unaffected. For customers who contract directly with Connexia (in particular outside the DACH region), these GTC apply directly.
(1) Connexia offers VOCO SCALE as a structured, AI-supported sales architecture in two editions:
a) Independent Edition (Subscription)
Provision of the complete Cards architecture (Persona, Signature, Assistant, Provider, Product), 89 modules across 7 sales phases, integrated Sales Trainer with 5 training modes, 6-step compliance check. Provision as a managed solution in one of the following architecture options (see Sec. 2 (2)).
b) Enterprise Edition (individual offer / subscription)
3-layer architecture with governance, SSO, audit log, uniform quality at every partner, compliance control. Scope of services, number of seats, pricing model and other provisions are set out in the individual offer / order form.
(2) Connexia provides VOCO SCALE in two alternative architecture options:
The choice of architecture option is set out in the order form.
(3) Connexia is entitled to further develop VOCO SCALE technically. Updates that extend the scope of functions or improve security and stability are part of the service and are deemed to be in accordance with the contract.
(1) Offers by Connexia are non-binding unless expressly designated as binding.
(2) The contract is concluded by (a) acceptance of a binding offer by the Customer in text form, (b) order confirmation by Connexia upon an order by the Customer in text form, or (c) signing of an individual license agreement by both parties.
(3) By placing an order, the Customer assures that they act in the exercise of their commercial or self-employed professional activity. Connexia is entitled to require suitable evidence (e.g. commercial register extract, VAT-ID) prior to contract conclusion and to check creditworthiness.
(4) Where standard onboarding is agreed, this will be carried out following order confirmation within a mutually agreed timeframe (typically 2-3 weeks). For Enterprise editions, onboarding workshops, training and customizations are agreed separately.
(1) Upon full payment of the agreed remuneration, Connexia grants the Customer the non-exclusive, non-transferable and non-sublicensable right to use VOCO SCALE within the contractually agreed scope for the Customer's own internal sales purposes.
(2) The following are in particular prohibited:
(3) All rights in VOCO SCALE, including master prompts, module manual, Cards structure, framework, output engine, Sales Trainer, compliance check, copyrights, database rights (Sec. 87a UrhG) and trademark rights (VOCO SCALE, VOCO SCALE - Personal Sales AI Architecture), remain with Connexia. The Customer acquires only the usage rights described in this agreement.
(4) Personalized content created by the Customer in its instance (e.g. specific Persona Cards of its users, Signature Cards) remains the economic property of the Customer. The underlying architecture and methodology, however, remains the property of Connexia.
(1) Independent Edition: The license is granted as a subscription with monthly billing. Minimum term, renewal and notice periods are set out in the order form (standard model: 12 months minimum term, then monthly cancellable with 1 month to the end of the month).
(2) Enterprise Edition: Term, renewal and notice periods are set out in the individual license agreement (standard model: 24 months minimum term, then annual renewal of 12 months, cancellable with 3 months to the end of the term).
(3) The right to extraordinary termination for good cause remains unaffected.
(4) Terminations require text form (e-mail is sufficient).
(1) Connexia provides VOCO SCALE as a managed solution in accordance with the order form (Cards setup, personalization, training, access).
(2) Connexia warrants that VOCO SCALE upon provision corresponds to the agreed quality (module manual, order form). A specific economic effect (e.g. specific closing rates, conversion rates or revenue increases) is not owed.
(3) The Customer shall notify defects without undue delay, at the latest within 14 calendar days of discovery, in text form. In the event of justified notices of defects, Connexia shall, at its own choice, remedy by re-delivery or subsequent improvement.
(4) Otherwise, the statutory warranty rights shall apply with the proviso that the limitation period is shortened to twelve (12) months from provision, unless Connexia has fraudulently concealed the defect or a longer period is mandatorily required by law.
(1) All prices are in Euros (EUR) plus statutory VAT, if applicable.
(2) Where marketing and invoicing in the DACH region are carried out via Magni Advisory GmbH (Section 1 (5)), the latter issues invoices in its own name in accordance with the VAT rules applicable to it. For contracts concluded directly with Connexia the following applies: Connexia is a US Limited Liability Company. For intra-Community services to entrepreneurs in another EU Member State, the Customer owes VAT under the reverse-charge procedure (Art. 196 EU VAT Directive). The Customer is obliged to provide its valid VAT-ID; Connexia validates this via the VIES system.
(3) Unless otherwise agreed, the agreed subscription price for the Independent Edition is due monthly in advance (setup fee one-off upon contract conclusion). Enterprise conditions are agreed in the order form.
(4) Payments are to be made by credit card (Visa, Mastercard, American Express) or SEPA transfer. For SEPA direct debit, the Customer issues a corresponding mandate to Connexia or the payment service provider engaged by Connexia. The pre-notification period is reduced to one (1) business day.
(5) Invoices are sent electronically (PDF). The Customer agrees to electronic invoicing.
(6) If the Customer is in default of payment, Connexia is entitled to charge default interest of nine (9) percentage points above the base rate (Sec. 288 (2) BGB) and a default lump sum of forty (40) Euros (Sec. 288 (5) BGB). The assertion of further damages remains reserved. Connexia is further entitled to withhold further services until full payment receipt.
(7) Rights of set-off and retention are only available to the Customer insofar as its counterclaims have been finally established by court, are undisputed or have been recognized by Connexia.
(1) The Customer shall provide the cooperation services required for the provision of the services in good time, completely and free of charge. These include in particular:
(2) The Customer is responsible for the lawful collection, processing and transfer of personal data entered by the Customer or its users into VOCO SCALE (e.g. own master data of users). Insofar as the Customer exceptionally and at its own responsibility introduces personal data of third parties (e.g. business partners) into the system, the Customer shall indemnify Connexia in this respect against claims of third parties.
(3) If the provision of services is delayed for reasons attributable to the Customer, Connexia may invoice the additional expenses caused thereby at the daily rates valid at the time.
(1) Connexia is liable without limitation for intent and gross negligence, for injury to life, body or health, under the provisions of the German Product Liability Act and within the scope of a guarantee assumed by Connexia.
(2) For slightly negligent breach of a material contractual obligation (cardinal obligation) - that is an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose compliance the Customer regularly relies and may rely - Connexia's liability is limited in amount to the foreseeable contract-typical damage.
(3) Otherwise, Connexia's liability for slightly negligent breaches of duty is excluded.
(4) The above liability provisions also apply to Connexia's liability for its legal representatives, executive employees and other agents.
(5) Connexia is not liable for the economic suitability of VOCO SCALE for specific sales outcomes of the Customer and not for content generated by third-party AI models, to the extent that such content is released or used by the Customer on its own responsibility.
(6) Any liability of Connexia for indirect damages, lost profits or consequential damages is excluded within the limits of the above paragraphs.
(1) The parties undertake to treat all confidential information of the other party that becomes known to them during the performance of the contract as strictly confidential and not to disclose it to third parties, unless this is necessary for the performance of the contract or a statutory obligation to disclose exists.
(2) Insofar as Connexia processes personal data on behalf of the Customer within the performance of the contract, the parties conclude a Data Processing Agreement (DPA v5.8) pursuant to Art. 28 GDPR. This is part of this contract.
(3) In addition, the data protection notices in accordance with Connexia's Privacy Policy (v6.4) apply, available at https://vocoscale.ai/en/privacy-policy/. A documented Transfer Impact Assessment (TIA v1.0) is in place for US third-country transfers.
(1) Connexia is entitled to name the Customer with company and logo as a reference customer on its own website and in sales materials. The Customer can object to this use at any time with effect for the future.
(1) Events of force majeure that make the provision of services significantly more difficult or temporarily impossible (e.g. governmental orders, war, strikes, natural disasters, IT failures of third parties, cyber attacks) entitle Connexia to postpone the provision of the affected services for the duration of the impediment. If the impediment lasts longer than three (3) months, both parties are entitled to terminate the contract in text form.
(1) Connexia is entitled to amend these GTC with a notice period of six (6) weeks in text form, insofar as this is necessary due to changes in the legal situation, supreme court case law or to remedy regulatory gaps, and the contractual balance between Connexia and the Customer is maintained.
(2) If the Customer does not object to the amendment within four (4) weeks of receipt of the amendment notification in text form, the amendment is deemed accepted. Connexia will draw attention to this effect separately in the amendment notification.
(1) All contractual relationships between Connexia Strategy LLC and the Customer are governed exclusively by the law of the Federal Republic of Germany excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and excluding conflict-of-law rules. Mandatory consumer protection provisions of the Customer's habitual residence remain unaffected - not applicable, however, in this B2B constellation.
(2) Exclusive place of jurisdiction for all disputes arising from or in connection with this contract - insofar as the Customer is a merchant, legal person under public law or special fund under public law - is Lüneburg, Federal Republic of Germany. Connexia Strategy LLC is further entitled to sue the Customer at its general place of jurisdiction.
(3) Side agreements, amendments or supplements to these GTC require at least text form.
(4) Should individual provisions of these GTC be or become wholly or partially invalid or unenforceable, the validity of the remaining provisions shall not be affected.
Language versions / governing version. This document is made available in German and English. Depending on the addressee, the following rules apply:
